Success sometimes is more conduct than aptitude.—AnonymousLeaders know that the “higher up you go—the more gently downyou reach.”—Sheila Murray Bethel, speaker, author, businesswomanMining for DiamondsAssume the best of your associates!Trust them. Believe in them. (When you get burned by oneperson, don’t get embittered with all others and lose faith in
everyone forever.) Suggested reading: First, Break all theRules, by Marcus Buckingham and Curt Coffman, andTheHuman Side of Enterprise, by Douglas MacGregor.